Privacy Policy

Last updated: February 2026

1. Introduction

Kingfisher Safaris ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book safari experiences through us.

2. Information We Collect

We collect information from you in several ways:

  • Personal Information: Name, email address, phone number, mailing address when you create an account or make a booking
  • Travel Information: Passport details, visa information, dietary restrictions, accessibility needs
  • Payment Information: Credit card and billing information (processed securely through third-party payment processors)
  • Usage Information: IP address, browser type, pages visited, time spent on pages
  • Communication Data: Messages, inquiries, and correspondence with our team

3. How We Use Your Information

We use your information to:

  • Process and fulfill your booking
  • Communicate with you about your safari experience
  • Send confirmations, updates, and important information
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal and regulatory obligations
  • Prevent fraud and ensure security

4. Data Sharing

We share your information with:

  • Lodge and Service Providers: Hotels, lodges, guides, and activity operators as necessary to provide your safari
  • Airlines and Transport: Flight operators and ground transport providers
  • Payment Processors: Secure third-party payment processors for transactions
  • Legal Requirements: When required by law or to protect our rights

We do not sell, trade, or transfer your information to third parties for marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us:

  • Remember your preferences
  • Understand website usage patterns
  • Track analytics through Google Analytics
  • Improve website functionality

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data in portable format
  • Lodge a complaint with your data protection authority

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Booking information is retained for at least 7 years for legal and tax compliance purposes. You may request deletion of your data at any time, subject to legal obligations.

9. Marketing Communications

We would love to keep you updated about new safaris, special offers, and travel tips. You can:

  • Opt-in to our newsletter at signup
  • Manage preferences in your account settings
  • Unsubscribe from emails using the link in any message

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your information.

11. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

12. International Transfers

Your information may be transferred to, and stored in, countries other than your country of residence. These countries may have data protection laws that differ from your home country. By providing your information to us, you consent to the transfer of your information to countries outside your country of residence, which may provide a different level of data protection.

13. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, used, shared, or sold. For more information, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our website constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Kingfisher Safaris
Email: martin@kingfishersafaris.co.uk
Phone: +44 01745 294203

We will respond to your inquiry within 30 days.